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What this does

Diners see a language toggle on your online ordering website, scan-to-order (STO), and kiosk menus. They can switch the menu between English and Chinese (中文). You provide the Chinese text yourself. Download a translation sheet for your menu, fill in the Chinese columns, and upload it. Atlas shows the Chinese version when a diner picks 中文.
Diner-facing kiosk and mobile ordering menus displayed in Chinese, each with a 中文 language dropdown in the top-right corner and translated section names, item names, and descriptions

Kiosk and online ordering menus in Chinese, with the language toggle in the top right

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Before you start

  • You need a menu set up in Atlas. See Create menus.
  • The toggle appears on your online ordering website, scan-to-order, and kiosk channels. It does not appear on POS or printed receipts.
  • The only supported second language is Chinese (Simplified).

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Part 1: Add Chinese translations to your menu

1

Go to Menus

In the Merchant Portal, open Menus. Find the menu you want to translate.
2

Open "Multi-language setup"

Tap the actions menu (⋮) on that menu’s row, then tap Multi-language setup.
Actions dropdown on a menu row showing Edit, Multi-language setup, Sync to GrabFood, Sync to Foodpanda, Export products to CSV, Export modifier groups to CSV, Generate POS layout, and Duplicate menu

Menu actions menu showing Multi-language setup

3

Download the translation sheet

Tap Download. You get a CSV file named after your menu (e.g. Dinner_menu_translation.csv). The modal also shows the date the sheet was last updated.
Multi-language settings modal showing the translation CSV file with a Download button and an Update translation sheet upload area

Multi-language settings modal with the translation sheet download and upload area

4

Fill in the Chinese columns

Open the CSV in Excel or Google Sheets. Every menu, section, item, and modifier group is a row.
  • Fill in Title (zh) with the Chinese name.
  • Fill in Description (zh) with the Chinese description, if the item has one.
  • Leave a cell blank to keep showing the default (English) text for it.
5

Upload the sheet

Back in the same modal, drag the CSV into the upload area or tap to browse, then tap Save.
Do not change the Source type and Source ID columns. Atlas uses them to match each row back to the right item. Also leave Title (default) and Description (default) unchanged unless you mean to rename the item itself. These columns overwrite the item’s real name and description everywhere, not just the translation.

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Part 2: Show the language toggle to diners

How you turn on the toggle depends on the channel. Online ordering website: the toggle is switched on at the account level. Contact support at hello@atlas.kitchen to enable it. Scan-to-order and kiosk: turn it on yourself in the channel link settings.
1

Open your channel link

Go to Scan to Order or Kiosks, then open the channel link your menu is on for editing.
2

Turn on "Enable language toggle"

Scroll to Enable language toggle under General details and turn the switch on.
Channel link general details showing the Enable language toggle switch turned on and Default language radio options for English and Chinese

Enable language toggle switched on, revealing the Default language options

3

Pick a default language

Choose English or 中文 (Chinese). This is the language diners see first when they open the menu.
4

Save

Tap Save. The toggle appears on your menu within a few minutes.

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Next steps