Skip to main content
You can change a menu price in Atlas three ways, depending on how many items you need to update. This page covers each one.
  • Update a single item price. The fastest way to change one product.
  • Apply a pricing rule. Set a different price for a channel or outlet without editing each item.
  • Bulk update prices with a CSV. Change many prices at once by exporting, editing, and re-uploading a file.
Most day-to-day changes only need the first one. Changing a price affects new orders only. Orders already placed keep the price they were ordered at.

​
Update a single item price

A product’s price lives on the product itself, so changing it updates the price everywhere that product appears. You can reach the product two ways.
1

Open the menu

Go to Menu builder > Menus. Open the brand folder, tap the three dots next to the menu, then tap Edit.
Menus list with the three-dot menu open next to MooShu's Dumpling, showing the Edit option.

Edit a menu from its three-dot menu.

2

Open the product

Find the product in the menu and tap on its product tile to open Product details.
Menu structure showing product tiles in the Breakfast section, with the Salted Egg Porridge tile highlighted.

Tap a product tile to open it.

3

Change the price and save

In the Price field, enter the new price, then tap Save.
General product details for Floofy Egg Salad with the Price field highlighted, set to SGD 2.

The Price field on a product.

​
Apply a pricing rule

When a price should differ by channel or outlet, for example a higher price on delivery aggregators than dine-in, use a pricing rule instead of editing each item. A rule sets the difference once and applies it automatically, so you don’t keep two prices in sync by hand. See the dedicated guide: Pricing rules.

​
Bulk update prices with a CSV

Use a CSV when you need to change many prices at once. You export your products to a file, edit the prices in a spreadsheet, then upload the file back.
1

Export your products to a CSV

Go to Menu builder > Menus. Tap the three dots next to the menu, then tap Export products to CSV.
Menus page with the three-dot menu open, showing Export products to CSV.

Export products to CSV from the menu's three-dot menu.

2

Edit the prices

Open the file in Excel or Google Sheets. Change the values in the Price column, then save the file as a CSV.
Exported product CSV in a spreadsheet with the Price column highlighted.

Update the values in the Price column.

Keep the SKU column exactly as it is. Atlas matches each row to a product by its SKU. If you change a SKU, Atlas treats the row as a new product and creates a duplicate instead of updating the original.
3

Import the CSV

Go to Menu builder > Products. Tap the three dots in the top-right corner, then tap Import CSV and select your edited file.
Products page with the three-dot menu open, showing Import CSV.

Import CSV from the Products page.

4

Confirm the import

Atlas shows a preview before anything changes. Check the Updated products tab to confirm the new prices look right, and that New products is 0 unless you meant to add items. When it looks correct, tap Confirm import.
Import preview modal titled Updating 5 products, with New products and Updated products tabs and a Confirm import button. The Updated products tab lists five products with their new prices and currency.

The import preview, split into New products and Updated products.

If New products shows items you expected to update, a SKU was changed in the file. Cancel, fix the SKU, and import again.

​
Troubleshooting

After a price change, you should see:
  • The new price on your menu straight away, once you save or confirm the import.
  • The new price on new orders. Orders already placed keep their old price.
  • Aggregator menus (GrabFood, Foodpanda) update after you sync the menu. See Aggregator menus.
If something isn’t right, check the matching scenario below.
Most import problems come from edits to the file beyond the prices. Open your exported file and check:
  • SKU column unchanged. A changed SKU creates a duplicate product instead of updating the original.
  • S/N column is a clean ascending list (1, 2, 3, and so on). A gap or out-of-order value can break the import.
  • Every row has a currency (for example SGD). A blank currency stops that row.
  • No columns were deleted or renamed. Atlas expects the full set of columns from the export.
  • No stray blank spaces were added inside cells.
Best practice: export the file and change as little as you can. Edit only the prices you need and leave everything else alone.
A SKU was changed in the file, so Atlas created new products instead of updating the existing ones. Archive the duplicates, then re-import with the original SKUs in place.
Aggregator menus update after a sync. Sync the menu, then check again. See Aggregator menus.
If the issue persists, contact support at hello@atlas.kitchen with your outlet name and the item(s) affected.

​
Next steps