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Pop-ups are a marketing tool that shows an image to diners when they open your ordering surface. They appear on Scan-to-Order or Atlas Online.

What pop-ups do

When a diner opens your menu, Atlas shows them a pop-up visual — great for promoting a campaign, new item, or important announcement before they start browsing.

Where it appears

  • Scan-to-Order — diners ordering from the QR menu
  • Atlas Online — your online storefront

Set up a pop-up

  1. In the Merchant Portal, go to Marketing tools → Pop-ups.
  2. Click Create new pop-up.
  3. Select Website (Atlas Online) or Channel (Scan-to-Order).
  4. Add a name for personal reference. This would not show to diners.
  5. Upload the pop-up image and add the copy that diners will see.
  6. Configure when and where the pop-up should appear (channels, outlets, schedule).
  7. Save. The pop-up is live immediately across the channels you selected.

Limitations

  • An image needs to be provided.
  • Only one pop-up can be active per channel at a time.

Common use cases

  • Promote a campaign or limited-time offer the moment diners land on your menu.
  • Announce new items or menu changes to returning diners.
  • Communicate important notices like holiday hours or service updates.
  • Target registered/unregistered users to announce promotions.

Next steps