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An announcement bar is a slim strip across the top of your storefront that shows a short message to everyone who visits. It appears on Atlas Online, Kiosk, and Scan-to-Order.

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What announcement bars do

Use an announcement bar to tell all your customers something at once — a pricing note, holiday hours, a running promotion, a new item, or a quick operational heads-up.
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Bar vs pop-up. An announcement bar is the thin strip at the top. A pop-up is a separate, richer feature — a full-screen image with its own display rules and an optional button. This guide covers the bar.

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Where it appears

  • Atlas Online — your online storefront
  • Kiosk — self-order kiosk in-store
  • Scan-to-Order — diners ordering from the QR menu
Announcement bars don’t appear on GrabFood, Foodpanda, or other third-party apps, which run their own storefronts.

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Set up an announcement bar

  1. In the Merchant Portal, go to Marketing tools → Announcements.
  2. Click Create new announcement.
  3. Select Website (Atlas Online) or Channel (Kiosk + STO).
  4. Write the title and message (see Writing the copy below).
  5. Configure styling — background and text colour, optional link URL, and whether customers can dismiss the bar.
  6. Pick the channels, outlets, and storefronts the bar should show on.
  7. Set a start and end time. For long-term notices (like a pricing note), set the end date far in the future.
  8. Save as draft to publish later, or Save to go live immediately.

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Writing the copy

A bar has a title and a message, and they display together on one line. Because there is only a space between them, write the two so they read as a single sentence — and end the title with punctuation (a colon works well) so they do not run together.
  • Good — title Note: + message Prices are not subject to GST reads as Note: Prices are not subject to GST
  • Avoid — title Note + message Prices are not subject to GST reads as Note Prices are not subject to GST
Keep it short and specific. The bar is narrow, and one clear message lands better than a long one.

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Styling

  • Colours — the bar is black with white text by default. You can set a custom background and text colour; keep them high-contrast so the message stays readable.
  • Link — you can make the bar clickable and send customers to a URL, such as an item or a menu section.
  • Dismissable — choose whether customers can close the bar. Turn this off for notices you always want shown (like a pricing note) and on for time-limited messages.

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Common use cases

You want to…Example message
Note pricing or taxNote: Prices are not subject to GST
Share special or holiday hoursPublic Holiday: open 10am–6pm today
Promote a running offerThis weekend: 20% off with WEEKEND10
Highlight a new itemNew: try our Laksa
Give an operational heads-upHeads up: orders may take a little longer today

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Tips

  • Show one message at a time — several bars compete for the same strip.
  • For a promo bar, make sure the wording matches the actual discount (code, amount, and dates).
  • To change or take down a bar, edit it from the Announcements screen in your portal.
Don’t use announcement bars for full-screen campaigns or image-based promos. Use Pop-ups instead — they display as a splash page when diners land on your menu.

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Next steps