Discount report

Available for: Manager Finance Admin Go to report →

What this report shows

Which promo codes are used most, how much they cost, and where discounts concentrate by outlet, time of day, source, and product category.

Data refreshes hourly. Last refresh time appears at the top.

Total discounts — Count of orders that received a discount.
Total discount value — Sum of all discount amounts.
Average discount per discounted order — Total discount value ÷ total discounts.

AI-generated insights about discount performance, top codes, and margin impact.

Promo codes ranked by usage count. Click any row to expand and see code details.

Currently enabled discount codes. Right-click any code to edit the discount or copy the value.

When discounts are used most. Blue bars show count (left axis), orange line shows total value (right axis).

Percentage of orders with discounts at each outlet. High percentages may indicate over-reliance on discounts.

Percentage of orders with discounts by channel (Scan to Order, Web, Kiosk, POS).

Percentage of orders with discounts by order type (Delivery, Dine-in, Pickup).

Average discount percentage by product category.

Values over 100% mean discounts exceeded revenue for that category—typically loss-leader pricing.

To set up categories, edit your product on the Products page and set its Reporting category.

Individual item-level discounts. If this shows “No Results”, only order-level or promo code discounts were applied during the filtered period.