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What this does

Use Ask Atlas, Claude, or ChatGPT to credit points to individual customers or a segment and record the reason.

When to use this

  • You want to apologise for a mistake
  • You are rewarding a promoter
  • You are running a double-points day
  • You are migrating loyalty balances

Steps

1

Open Ask Atlas

Open the Ask Atlas chat in the Atlas Merchant Portal and start a new conversation.
2

Send the request

Next steps