Events - Atlas Help Center

Events let your system react when something changes in Atlas. When a subscribed event occurs, Atlas creates an event payload and sends it to your configured webhook URL.

Event payload

{
  "id": "6f2b65d9-54dc-4c1d-a7da-71f0d7b6a10a",
  "event_type": "order.created",
  "data": {},
  "created_at": "2026-06-18T10:15:30.000+08:00",
  "updated_at": "2026-06-18T10:15:30.000+08:00"
}

Attribute	Type	Description
`id`	string	Unique event ID. Store this to prevent duplicate processing.
`event_type`	string	The event that occurred, such as `order.created`. Use this to route webhook handling.
`data`	object	Event-specific data.
`created_at`	string	Time when Atlas created the event payload.
`updated_at`	string	Time when Atlas last updated the event payload.

Event types

Event type	Trigger	`data` payload
`order.created`	An order is created.	Order payload
`order.updated`	An order is updated.	Order payload
`order.cancelled`	An order changes to `cancelled`.	Order payload
`order.confirmed`	An order changes to `confirmed`.	Order payload
`order.completed`	An order changes to `completed`.	Order payload
`order.dispatched`	An order changes to `dispatched`.	Order payload
`user.created`	A non-guest, non-system user is created.	Customer payload
`user.updated`	A non-guest, non-system user is updated.	Customer payload
`outlet.created`	An outlet is created.	Outlet payload
`outlet.updated`	An outlet is updated.	Outlet payload
`stock.updated`	Item availability changes for an outlet.	Stock payload
`cart.archived`	A POS cart is archived.	Cart payload
`menu.updated`	A menu is updated.	Menu payload

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