How to set up Deliveroo integration
This guide walks you through connecting Atlas to Deliveroo Partner Hub: adding your sites, syncing menus, turning on the Orders API, and verifying everything is live.
Step 1 – Open the Integrations page
- Log in to Deliveroo Partner Hub.
- In the left-hand sidebar click Integrations.
Step 2 – Begin the connection
- Click Connect sites.
Step 3 – Select Atlas as your POS
- In Which POS system do you use? search for Atlas and select it.
Step 4 – Link each outlet
For every site you’re integrating:
- Enter its Deliveroo site ID as Site location ID (e.g. the numver that appers next to your merchant name).
- Under Do you want to update your menus through your till? choose Yes – I’ll update my menu through my till (POS).
If your brand has multiple Deliveroo sites, repeat this step for each one.
Step 5 – Copy & share your IDs
- A Brand ID appears on the next screen.
- Copy both the Brand ID and each Site location ID and send them to your Atlas onboarding manager.
Step 6 – After your menu is synced, turn on order flow
Atlas will set up the integration for you and let you know when it’s ready. It will take us 1-2 business days. Once that is done:
- Click Check menu status to confirm the upload.
- Click Connect your Orders (POS) to start receiving Deliveroo orders directly in Atlas.
Step 7 – Verify everything is live
-
Back on the Integrations summary make sure all three tags are green for each site:
Tag Meaning Menu Menu API connected POS Orders API connected Site Detail Site metadata synced
If any tag is orange, wait 20-30 minutes and refresh. Still orange? Reach out to Atlas support.
FAQs
How long does the initial menu sync take?
How long does the initial menu sync take?
Can I keep editing menus in Deliveroo Menu Manager?
Can I keep editing menus in Deliveroo Menu Manager?
What if my Brand ID or Site ID is wrong?
What if my Brand ID or Site ID is wrong?
Disconnect the site in Partner Hub, reconnect it, and enter the correct IDs. Then resend the details to Atlas.
Need help?
- Atlas support – via your designated group chat, or via email at [email protected]
- Deliveroo Partner Hub help desk – see the Help tab inside Partner Hub
You’re all set! Your menus live in Atlas and new Deliveroo orders will now print and appear automatically in Atlas.