> ## Documentation Index
> Fetch the complete documentation index at: https://help.atlas.kitchen/llms.txt
> Use this file to discover all available pages before exploring further.

# Track and manage orders

> Get live order status and updates using Ask Atlas, Claude, or ChatGPT.

## What this does

Use Ask Atlas, Claude, or ChatGPT to show the status of recent orders, flag delays, and find specific orders by ID.

## When to use this

* A customer calls about an order
* A driver is late
* The kitchen is behind
* You need to reconcile at shift end

## Steps

**Ask Atlas**

**1. Open Ask Atlas**

Open the Ask Atlas chat in the Atlas Merchant Portal and start a new conversation.

**2. Send the request**

```text Prompt theme={null}
Suggest ways to track and manage orders during a busy service.
```

**Claude**

**1. Open Claude**

Start a new Claude chat and make sure the Atlas connector is turned on.

**2. Paste the prompt**

```text Prompt theme={null}
Suggest ways to track and manage orders during a busy service.
```

**ChatGPT**

**1. Open ChatGPT**

Start a new ChatGPT chat and make sure the Atlas connector is connected.

**2. Paste the prompt**

```text Prompt theme={null}
Suggest ways to track and manage orders during a busy service.
```

## Next steps

* [Set busy mode](/use-cases/set-busy-mode.md)
* [Manage stock and daily inventory](/use-cases/manage-stock.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.