> ## Documentation Index
> Fetch the complete documentation index at: https://help.atlas.kitchen/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up the customer-facing display

> Show customers their order, let them log in for rewards, and choose how they get their receipt.

## What this does

The customer-facing display (CFD) is a second screen that faces your customers during checkout. It shows them their order in real time as items are added at the POS.

<Frame>
  <img src="https://mintcdn.com/atlaskitchen/G-R1NtQ-5knH3cgM/images/CleanShot-2026-05-12-at-16.27.03.png?fit=max&auto=format&n=G-R1NtQ-5knH3cgM&q=85&s=977b90471c49c6e9f34b956d4454f49c" alt="Clean Shot 2026 05 12 At 16 27 03" width="1180" height="820" data-path="images/CleanShot-2026-05-12-at-16.27.03.png" />
</Frame>

With additional features enabled, customers can also:

* **Log in** with their phone number to earn loyalty rewards
* **Choose their receipt** — email, print, or no receipt

## Getting started

The CFD needs to be set up by the Atlas team. Contact support at [hello@atlas.kitchen](mailto:hello@atlas.kitchen) or reach out to your Atlas Whatsapp group to get it enabled for your outlet.

Once enabled, the display pairs with your POS station and shows the live cart automatically.

## Diner login for loyalty

If your outlet has a loyalty programme enabled, customers see a login prompt on the CFD during ordering.

<Steps>
  <Step title="Customer taps the login prompt on the display.">
    On a wide screen, the login panel appears on the right side. On a narrow screen, a "Log in to earn rewards" button opens a login overlay.
  </Step>

  <Step title="Customer enters their phone number.">
    Atlas searches for their account.
  </Step>

  <Step title="Customer enters the 6-digit code sent to their phone.">
    The code is sent automatically by SMS. They can also request the code by email instead.
  </Step>

  <Step title="Customer is logged in.">
    Their loyalty points or cashback balance appears on the display. Rewards are applied to their order automatically.
  </Step>
</Steps>

<Frame>
  <img src="https://mintcdn.com/atlaskitchen/G-R1NtQ-5knH3cgM/images/CleanShot-2026-05-12-at-16.30.46.gif?s=8c0099299f7e8deba6bdf00156c6a54b" alt="Clean Shot 2026 05 12 At 16 30 46" width="482" height="640" data-path="images/CleanShot-2026-05-12-at-16.30.46.gif" />
</Frame>

{/* Screenshot needed: OTP entry screen */}

<Info>
  The login prompt only appears if loyalty is enabled for your outlet. Contact support to set up a loyalty programme.
</Info>

## Receipt selection

After payment, customers can choose how to receive their receipt — instead of printing one automatically.

<Frame>
  <img src="https://mintcdn.com/atlaskitchen/G-R1NtQ-5knH3cgM/images/CleanShot-2026-05-12-at-16.33.19.png?fit=max&auto=format&n=G-R1NtQ-5knH3cgM&q=85&s=c4f23ac876104c55e13c781b563dbf04" alt="Clean Shot 2026 05 12 At 16 33 19" width="1022" height="766" data-path="images/CleanShot-2026-05-12-at-16.33.19.png" />
</Frame>

<Steps>
  <Step title="Customer sees three options on the display.">
    **Email receipt**, **Print receipt**, or **No receipt**.
  </Step>

  <Step title="If they choose email, they enter their email address.">
    Logged-in customers see their email pre-filled. Guests type their email and tap send.
  </Step>

  <Step title="The screen confirms their choice and auto-dismisses.">
    The display resets for the next customer after a few seconds.
  </Step>
</Steps>

### Enable or disable receipt selection

<Frame>
  <img src="https://mintcdn.com/atlaskitchen/Rj-KUyFG8bvXBH3f/images/CleanShot-2026-05-12-at-16.45.14.png?fit=max&auto=format&n=Rj-KUyFG8bvXBH3f&q=85&s=d234edc91107d8a4cadcc9450afb73d3" alt="Clean Shot 2026 05 12 At 16 45 14" width="1369" height="813" data-path="images/CleanShot-2026-05-12-at-16.45.14.png" />
</Frame>

<Steps>
  <Step title="Open the Atlas Merchant Portal.">
    Go to **Settings > Outlets**.
  </Step>

  <Step title="Select the outlet and station.">
    Find the POS station that has the CFD paired.
  </Step>

  <Step title="Toggle &#x22;CFD receipt selection&#x22; on or off.">
    When enabled, customers choose their receipt on the display. When disabled, receipts print automatically as before.
  </Step>
</Steps>

## Managing the display

<Frame>
  <img src="https://mintcdn.com/atlaskitchen/Rj-KUyFG8bvXBH3f/images/CleanShot-2026-05-12-at-16.41.19.png?fit=max&auto=format&n=Rj-KUyFG8bvXBH3f&q=85&s=f9925d4cc1d22446416518e7ff7ad906" alt="Clean Shot 2026 05 12 At 16 41 19" width="1024" height="766" data-path="images/CleanShot-2026-05-12-at-16.41.19.png" />
</Frame>

### Status indicator

A small dot in the corner of the display shows the connection status:

* **Green** — connected to the POS and working normally
* **Yellow (pulsing)** — connecting to the POS
* **Red** — disconnected from the POS. Check the Wi-Fi connection or restart the display

### Reload

Tap the reload button on the left sidebar to refresh the display and re-sync with the POS.

### Exit the display

Hold the status indicator dot for 5 seconds. A confirmation dialog appears — confirm to exit. This is intentionally hidden so customers cannot accidentally exit the display.

## What should happen

* Cart items appear on the display in real time as the cashier adds them.
* If loyalty is enabled, customers see a login prompt during ordering.
* After payment, customers see receipt options (if enabled).
* The display resets automatically when the cashier starts a new order or logs out.

## If it doesn't work

* **Display is blank or not showing the cart** — check that the display is paired to the correct POS station and connected to Wi-Fi.
* **Login prompt not appearing** — check that loyalty is enabled for the outlet. Contact support if unsure.
* **Receipt selection not appearing after payment** — check the "CFD receipt selection" toggle in station settings.
* **Display stuck on a previous order** — start a new order on the POS to reset the display. If it stays stuck, tap the reload button on the left sidebar.
* **Status dot is red** — the display lost connection. Check the Wi-Fi or restart the display.

If the issue persists, contact support at [hello@atlas.kitchen](mailto:hello@atlas.kitchen).