> ## Documentation Index
> Fetch the complete documentation index at: https://help.atlas.kitchen/llms.txt
> Use this file to discover all available pages before exploring further.

# Void report

> Review voided order lines, their reasons and their value before voiding.

**Available for:** Cashier Manager Finance Admin

[Go to report →](https://portal.atlas.kitchen/analytics/void-report)

## What this report shows

Open **Reports > Void report** to review voided order lines and their reasons.
The report counts order lines, rather than whole orders or individual units.

## Filters

Select **Date range**, choose the period to review, then tap **Update**.
Use **Outlet**, **Void reason** or **Item name** to narrow the results.
**Item name** filters by the name recorded on the order line.

![Date range, Outlet, Void reason and Item name filters in the Void report](https://mintcdn.com/atlaskitchen/8_QhYPMjH_MhEkQ9/images/reports/void-report-filters.png?fit=max\&auto=format\&n=8_QhYPMjH_MhEkQ9\&q=85\&s=e3e3a0aea4aa3b13a8d03229ef726877)

Void report filters

If no voids appear, check the **Date range** and **Outlet** filters.
Check **Data through** for the latest update. The report updates hourly.

## Read void counts and values

* **Total voids** counts voided order lines. A line with several units counts as one void.
* **Void value** is the total value of those lines before they were voided.
* **Avg void value** is the average value before voiding, per voided order line.
* **Void rate** is the share of order lines that were voided.

**Void reasons breakdown** groups these counts and values by reason.

![Void reasons breakdown showing total voids, percentage of total, void value and average void value](https://mintcdn.com/atlaskitchen/8_QhYPMjH_MhEkQ9/images/reports/void-report-reasons.png?fit=max\&auto=format\&n=8_QhYPMjH_MhEkQ9\&q=85\&s=43a7ec3bef4f293411e294202ad0d197)

Void reasons breakdown

The charts show patterns by month, time of day and day of week.
Use **Top voided items** to see which names appear most often.

In **Void details**, check the order ID, name, quantity and reason for each line.
**Gross sales** is zero for voided lines. Use **Void value** for their value before voiding.


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